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Our Commitment to Privacy on the Web

Privacy Policy for Lake View Hospice

This is the Privacy Policy for Lake View Hospice, DBA K and S Hospice.

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Effective Date: July 6, 2024

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Lake View Hospice ("we", "us", "our"), internally known as K and S Hospice, is committed to protecting the privacy and security of our patients, visitors, and staff. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information. By accessing our services, you agree to the terms of this policy.

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1. Information We Collect

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We collect the following types of information:

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1.1 Personal Information

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  • Contact Information: Name, address, phone number, email address.

  • Demographic Information: Age, gender, date of birth.

  • Health Information: Medical history, treatment details, prescriptions, insurance information.

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1.2 Non-Personal Information

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  • Usage Data: Information about how you interact with our website and services.

  • Device Information: Information about the device you use to access our services, including IP address, browser type, and operating system.​

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2. How We Use Your Information

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We use the information we collect for the following purposes:

  • Provision of Services: To provide and manage hospice care services.

  • Communication: To communicate with you about your care, appointments, and other services.

  • Billing and Payment: To process billing and payment for services rendered.

  • Improvement of Services: To improve our services, including conducting patient satisfaction surveys and research.

  • Legal Compliance: To comply with legal and regulatory requirements.

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3. How We Share Your Information

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We do not sell or rent your personal information. We may share your information in the following circumstances:

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  • With Healthcare Providers: To coordinate and manage your care.

  • With Insurance Companies: To process claims and obtain payment.

  • With Legal Authorities: When required by law or to protect our rights and safety.

  • With Service Providers: To perform functions on our behalf, such as IT services, billing, and data analysis.

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4. Data Security

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We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of data.

  • Secure access controls.

  • Regular security audits and assessments.

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5. Your Rights

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You have the following rights regarding your personal information:

  • Access: You can request access to your personal information.

  • Correction: You can request corrections to your personal information.

  • Deletion: You can request the deletion of your personal information.

  • Objection: You can object to the processing of your personal information.

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To exercise these rights, please contact us using the information provided below.

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6. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the new policy.

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7. Contact Us

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​If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Lake View Hospice (K and S Hospice)
Phone: (888) 994-0853
Email: ithelp@lakeviewhospicecare.com

Address: 4100 W Alameda Ave Ste 328, Burbank, CA 91505

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